Cocomi, a renowned Singapore-based watches and jewellery expert is making waves by unveiling its first-ever concept store at Waterway Point Mall. This significant milestone marks a fresh chapter in Cocomi’s journey as it renews its commitment to becoming a leading omni-channel retailer and brand developer in Southeast Asia. This new direction emphasises personalised services and seamless online-to-offline integration as part of its ambitious expansion strategy.
Established in 2014, Cocomi has quickly become the go-to brand for customers who wish to celebrate life’s significant moments with captivating timepieces and jewellery. The brand is committed to style and personalised experiences, offering a meticulously curated selection of affordable luxury and lifestyle brands. With names like Olivia Burton, August Berg, Daniel Wellington, Bering, Boss Coach, Hugo, Lacoste, Calvin Klein, Tommy Hilfiger, and more, Cocomi has solidified its place in the hearts of the young and stylish.
Cocomi’s dedication to excellent customer service and the continuous introduction of new arrivals and limited-edition pieces keep its customers on the cutting edge of fashion. The brand understands that style is a journey, and it’s with you every step of the way.
The new concept store at Waterway Point Mall is an embodiment of Cocomi’s commitment to delivering a world-class shopping experience. Customers entering this vibrant space will be transported into a world of exquisite timepieces and jewellery. The store offers an immersive experience where customers can view and purchase these stunning pieces and receive personalised guidance to help them make the perfect choice.
Mr. Dat Nguyen, the CEO of Cocomi, shares, “Delivering exceptional customer services and experiences is our group mission, and we are happy to see Cocomi as a member of Norbreeze Group deliver those promises to our customers and business partners. The opening of the new Cocomi concept store in Singapore marks our strong commitment to delivering our excellent customer services across all channels at our home market.”
One of the key highlights of Cocomi’s concept store is its team of experts, readily available to guide customers in their exploration. These experts provide personalised customer experiences to help customers find the perfect accessory that aligns with their preferences, lifestyle, and budget. But that’s not all. Cocomi goes the extra mile by offering a complimentary gift-wrapping service, making the gifting experience truly memorable.
To enhance the shopping experience, Cocomi introduced a Click & Collect service with the launch of the concept store. This allows customers to conveniently make purchases on the website and collect their orders at any of the six offline stores, including the new Waterway Point Mall location. Adding to the convenience is a hassle-free 14-day return policy, ensuring customer satisfaction at every step.
To celebrate the grand opening of the Waterway Point Mall location, Cocomi is extending exclusive offers. With any watch purchase, customers will receive a special gift as a token of appreciation. These offers are available across its five outlets: Waterway Point, Westgate, NEX, Vivocity, and ION.
As Cocomi continues to redefine the retail landscape, the new concept store at Waterway Point Mall emerges as a beacon of their commitment to excellence in customer service and a seamless shopping experience. Watch this space as Cocomi solidifies its position as a trailblazer in the world of watches and jewellery.
For a closer look at Cocomi’s collection and more information, visit www.cocomi.com
